Accessibility Statement

Model Britain Ltd
Effective Date: 01/01/2025
Last Updated: 01/05/2025

At Model Britain, we are committed to making our attraction, services, and website accessible to everyone, including people with disabilities. We believe in equal access, inclusive experiences, and removing barriers wherever possible.

1. Our Commitment

Model Britain is actively working to ensure that our digital content and physical spaces are accessible to all visitors, regardless of ability. We aim to meet or exceed the standards of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and to comply with the Equality Act 2010.

2. Website Accessibility

We strive to make our website:

Navigable with screen readers and keyboard-only users
Usable with voice control and screen magnification software
Designed with sufficient colour contrast and legible typography
Accessible across desktop, tablet, and mobile devices
Compliant with semantic HTML standards for clarity and compatibility

If you encounter any barriers while using our website, we want to hear from you so we can improve.

3. Physical Accessibility at Model Britain

Our site has been designed with accessibility in mind. Key features include:

Step-free access and wide pathways
Accessible toilets and baby-changing facilities
Hearing loops at key information points
Designated parking for Blue Badge holders
Clear signage and staff trained in inclusion and assistance

Further accessibility information will be provided prior to opening and will be available online and on-site.

4. Tickets and Companion Access

We offer the following access options:

Free entry for carers or companions of visitors with disabilities
Priority queuing and assistance on request
Booking support via phone or email for those unable to use the online system

To arrange support in advance, please email: access@modelbritain.co.uk

5. Ongoing Improvements

We are continually reviewing and improving our services based on user feedback, accessibility audits, and evolving standards. If there’s something we can do better, we welcome your input.

6. Contact Us

If you experience difficulty accessing any part of our website, or if you would like to request accessibility support for your visit, please contact us: